bet936 Privacy Policy —
How We Handle Your Data

This Privacy Policy ("Policy") is issued by bet936 ("we", "us", "our", "the Platform") and applies to all personal data collected through the bet936 website at https://bet936.cam and all associated services, features and functionality made available to users ("you", "your", "User").

bet936 is an English-language online sports betting and casino information platform serving Pakistani users and other adults internationally. We take data privacy seriously. This Policy describes our practices in plain, professional English — we do not rely on vague language or dense legal prose to obscure how your data is handled.

By registering an account, accessing the Platform or submitting personal information through any part of the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of it, you should not use the Platform or register an account.

For the purposes of this Policy, the following terms carry the meanings set out below:

bet936 collects the following categories of Personal Data, depending on how you interact with the Platform:

Identity & Registration Data

Identity Verification (KYC) Data

Financial & Transaction Data

Technical & Usage Data

Communication Data

bet936 collects Personal Data through the following mechanisms:

We process Personal Data only where we have a lawful basis for doing so. The primary purposes and corresponding legal bases are set out below:

• Account Creation & Management — Processing is necessary for the performance of the contract between you and bet936. Without this, we cannot operate your account or provide services.
• Identity Verification (KYC) — Processing is necessary for compliance with legal obligations under applicable anti-money laundering and counter-financing of terrorism regulations.
• Payment Processing — Processing is necessary for the performance of the contract. Transaction data is required to facilitate deposits, withdrawals and the accurate crediting of winnings to your account.
• Fraud Prevention & Security — Processing is based on our legitimate interest in preventing fraudulent activity, protecting our platform integrity and safeguarding all users.
• Responsible Gambling Compliance — Processing is necessary for compliance with responsible gambling obligations, including self-exclusion enforcement, age verification and problem gambling identification.
• Customer Support — Processing is necessary for the performance of the contract. Support communications are retained to provide continuity of service and to resolve disputes.
• Service Improvement & Analytics — Processing is based on our legitimate interest in understanding how users interact with the Platform to improve functionality, content and user experience.
• Marketing Communications — Where we send promotional communications, we rely on your consent, which you may withdraw at any time via account settings or by contacting support.
• Legal Compliance & Regulatory Obligations — Processing is necessary for compliance with applicable laws, court orders or regulatory directions.

bet936 does not sell your Personal Data to any third party for commercial or marketing purposes. We share Personal Data only in the circumstances described below, and only to the extent strictly necessary for the stated purpose:

• Payment Processors: Financial transaction data is shared with payment technology providers to process deposits and withdrawals. Where PKR-denominated transactions are facilitated, relevant payment infrastructure providers may receive transaction data necessary to complete the transfer. This does not constitute an endorsement of gambling by those providers.
• Identity Verification Providers: KYC documentation may be processed by third-party identity verification services engaged by bet936 under data processing agreements that bind those providers to equivalent standards of data protection.
• Fraud Prevention & Security Partners: Technical and behavioural data may be shared with fraud detection providers to identify and prevent account takeover, bonus abuse, multi-accounting and other fraudulent activity.
• Analytics Providers: Anonymised or pseudonymised usage data may be shared with analytics platforms to help us understand aggregate user behaviour and improve the Platform. Such data is not used to identify individual users.
• Legal Authorities: Personal Data may be disclosed to law enforcement agencies, regulatory bodies, courts or governmental authorities where required by applicable law, valid legal process or a binding regulatory direction. bet936 will, where legally permissible, notify affected users of such disclosure requests.
• Corporate Transactions: In the event of a merger, acquisition, restructuring or sale of assets, Personal Data may be transferred to a successor entity as part of that transaction. Affected users will be notified in advance where practicable.

All third parties with whom Personal Data is shared are required by contract to maintain appropriate data security standards and to use the data only for the specific purpose for which it was disclosed.

bet936 uses cookies and similar tracking technologies to operate core Platform functions and to improve your experience. The following categories of cookies may be placed on your device:

• Strictly Necessary Cookies: These are essential to Platform operation — without them, features such as login, session management and security controls cannot function. These cookies cannot be disabled without impairing core functionality.
• Functional Cookies: These remember your preferences, such as language settings, previously viewed pages and login state, to provide a consistent experience across sessions.
• Analytics Cookies: These collect anonymised data about how visitors navigate the Platform — which pages are most visited, how long sessions last, and where users encounter errors — to help us improve content and performance.
• Security Cookies: These support fraud detection functions, including recognising unusual login behaviour or identifying devices associated with known fraudulent activity.

You can manage cookie preferences through your browser settings. Blocking strictly necessary cookies may impair your ability to log in or use core Platform features. Blocking analytics cookies will not affect your ability to use the Platform but may mean our service improvements are less tailored to actual user behaviour.

bet936 retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected and to satisfy applicable legal and regulatory retention obligations. The general principles governing our retention approach are:

• Active Account Data: Personal Data associated with an active account is retained for the duration of the account's active status and for a defined period following account closure.
• KYC & AML Records: Identity verification records and transaction data subject to anti-money laundering regulations are retained for the minimum period required by applicable AML legislation in the Platform's licensing jurisdiction, which is typically a period of five years from the date of the last transaction or account closure.
• Support Communications: Customer support correspondence is retained for a period sufficient to resolve any outstanding dispute or complaint and to defend against any legal claim that may arise.
• Technical Logs: Server and security logs are retained for a defined rolling period to support fraud investigation and platform security monitoring.
• Marketing Data: Where you have consented to marketing communications, your contact preferences are retained until you withdraw consent or request deletion.

Upon the expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

bet936 implements appropriate technical and organisational measures to protect Personal Data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include, but are not limited to:

• Transport Layer Security (TLS/SSL) encryption for all data in transit between your device and our servers
• Encryption of sensitive data at rest using industry-standard cryptographic algorithms
• Role-based access controls limiting internal access to Personal Data to authorised personnel only
• Two-factor authentication options for User accounts
• Regular security assessments and vulnerability monitoring
• Audit logging of access to sensitive data by internal systems and personnel
• Contractual data security obligations on all third-party data processors

While bet936 takes reasonable steps to protect your data, no internet-based system is completely impervious to attack. You are responsible for maintaining the security of your account credentials and for notifying us immediately if you suspect unauthorised access to your account.

Depending on your jurisdiction and the applicable data protection framework, you may hold some or all of the following rights with respect to your Personal Data. bet936 is committed to honouring these rights promptly and transparently:

To exercise any of these rights, please contact us through the live chat, help center or via the email address listed in Section 15. We will respond within a reasonable timeframe consistent with applicable law. We may need to verify your identity before processing a data rights request.

Note that certain rights may be limited where data processing is required to fulfil legal obligations — for example, KYC records subject to AML retention requirements cannot be deleted on request during the mandatory retention period.

The Platform is strictly intended for adults aged 18 and above, or the higher minimum age required by the operator's licence jurisdiction. bet936 does not knowingly collect Personal Data from individuals under the age of 18.

If we discover or are notified that Personal Data belonging to a person under the minimum eligible age has been collected, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage user will be handled in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that a minor in your care has registered on the Platform or submitted personal information without your consent, please contact us immediately via the channels listed in Section 15.

bet936 serves a significant audience of Pakistani users across cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. The following points are relevant to Pakistani users specifically:

• No Pakistani Data Regulator Filing: bet936 does not claim to be registered with, licensed by or subject to oversight by the Government of Pakistan, the PTA, the State Bank of Pakistan, or any provincial authority in Pakistan in respect of this Platform's data processing activities. Pakistani users should be aware that the Personal Information Protection Bill and other proposed Pakistani data protection frameworks may, if enacted, affect their rights.
• Payment Method Data: Where Pakistani users make use of payment rails familiar in Pakistan — such as bank transfers through HBL, UBL, Meezan Bank or Bank Alfalah, or mobile wallet services such as Easypaisa, JazzCash or Raast — transaction data necessary to process those payments may be shared with the relevant payment technology provider. This does not constitute an endorsement of gambling by those providers. Users are responsible for ensuring their use of such services complies with the provider's own terms and with applicable Pakistani law.
• Legal Context: Pakistan's Prevention of Gambling Act 1977 may apply to users in Pakistan. bet936 does not provide legal advice on the applicability of Pakistani law to individual users' circumstances. If you are uncertain about your legal position, seek independent legal counsel.

As a platform operating for an international user base, Personal Data collected by bet936 may be transferred to, stored in and processed in countries outside your country of residence, including countries where data protection standards may differ from those in your jurisdiction.

Where Personal Data is transferred internationally, bet936 implements appropriate safeguards to ensure that the data receives an adequate level of protection. These safeguards may include:

• Contractual clauses that bind receiving entities to data protection standards equivalent to those under which the data was collected
• Transfers to jurisdictions that have been assessed as providing an adequate level of data protection
• Other legally recognised transfer mechanisms appropriate to the circumstances of the transfer

bet936 reserves the right to update or revise this Privacy Policy at any time. Where changes are material — that is, where they significantly alter the way we collect, use or share your Personal Data — we will provide advance notice via a prominent Platform notification and/or an email to your registered address before the revised Policy takes effect.

Minor updates, such as corrections of typographical errors or clarifications that do not change the substance of our data practices, may be made without specific advance notice. The date displayed in the "Effective Date" field at the top of this Policy will always reflect the most recent version.

Your continued use of the Platform after the effective date of a revised Policy constitutes acceptance of the updated terms. If you do not agree with any changes, you should discontinue using the Platform and request account closure before the revised Policy takes effect.

If you have questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact bet936 through any of the following channels:

• Live Chat: Available via the in-platform support widget. This is the fastest route for data rights requests and urgent privacy concerns.
• Help Center: A searchable knowledge base addressing common privacy, account and data questions is available on the Platform.
• Email (plain text — not a link):
  [email protected]

When submitting a data rights request, please include your registered username and a clear description of the specific right you wish to exercise or the concern you wish to raise. We will verify your identity before processing the request and aim to respond within the timeframe required by applicable law.